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maria_paula_0056
Participant
August 20, 2024
Answered

New Adobe Acrobat interface

  • August 20, 2024
  • 1 reply
  • 660 views

Hello. I use Adobe Acrobat for third parties to sign contracts. However, they recently changed the interface, and it has become terrible. The change makes the process of sending contracts take at least five times longer. I would like to know how to revert to the previous version; the new one is awful. 
Thanks!

Correct answer Meenakshi Negi

Hi maria_paula_0056,

 

Thank you for reaching out.

 

If you wish to switch the Acrobat sign to classic version, please use the following steps: 

- Open the Acrobat online link (https://acrobat.adobe.com/link/home/) and sign in using your Adobe credentials.

- Once signed in, click on the profile icon and select settings.

- In the settings window, go to E-Sign settings.

- Unmark the box for "Use the latest version of Request e-signatures."

 

- Click on the Save button at the bottom to save the changes. 

Check if that helps.

 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

 

 

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
August 22, 2024

Hi maria_paula_0056,

 

Thank you for reaching out.

 

If you wish to switch the Acrobat sign to classic version, please use the following steps: 

- Open the Acrobat online link (https://acrobat.adobe.com/link/home/) and sign in using your Adobe credentials.

- Once signed in, click on the profile icon and select settings.

- In the settings window, go to E-Sign settings.

- Unmark the box for "Use the latest version of Request e-signatures."

 

- Click on the Save button at the bottom to save the changes. 

Check if that helps.

 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

 

 

    T
    tiffy_squid
    Known Participant
    April 6, 2025

    How can we turn off all AI features and other new stuff many of us don't like? In other topics they suggest using the hamburger menu to the left/near Home on desktop computer. I don't even have a hamburger menu there. 

     

     

      Pariah Burke
      Community Expert
      Pariah BurkeCommunity Expert
      Community Expert
      April 6, 2025

      If you're missing the hamburger you are either on a Mac in New Acrobat mode or using Classic Acrobat, both of which have real menus instead of the hamburger menu.

      Turning off all of Acrobat's AI features is easy... Well, it's actually hiding them, but effectively it's the same as turning them off. Just switch back to Acrobat Classic. The AI features are one of the selling points of the New Acrobat UI, so they've been disabled for anyone in Classic.

      Here's my visual walkthrough of going back to Classic.

       

       

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