I just got a new computer And I have to add the acrobat reader pro to it. The people I bought the computer from could not transfer the program from my old computer to my new one. I pay for the service every month and I don't want to be charged twice. How do I inform Acrobat Of my situation so that I will only be charged once a month.
You are able to have Adobe Acrobat Pro and other Adobe applications activated on 2 devices but can only use one at a time. More details can be found in the page below:
https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html
If you want to deactivate an Adobe product on an old computer, you can do that by logging into your Adobe account through a browser, go to Plans then and Payment, then Activate Devices.
https://account.adobe.com/activated-devices
You can then click on the Deactivate button for the old computer.
You can install Acrobat on the new computer and make sure it is the only one activated.
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