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Participating Frequently
July 15, 2026
Question

New Fonts Dialogue - How Can I Bing Back The Old ???

  • July 15, 2026
  • 2 replies
  • 44 views

A few updates ago Acrobat Pro changed the “fonts” dialogue when editing text to a new format. This has rendered it totally useless for my purposes. On my computer (Windows 11), I have installed several fonts I need to use such as the “Audi Type” and “BritishRail” and several others. These were selectable in the past and worked fine. With the “new” useless dialogue these fonts cannot be found anywhere and cannot therefore be used. Why oh why!!! ...and can the simple and effective dialogue way be brought back?? (or enabled by choice via a regkey)??.

I have found that if I enable the “Old Acrobat Interface” they come back fine and are usuable. But I have paid for and wish to use the “New Acrobat Interface” what on earth is happening here. 

Please advise...

 

    2 replies

    Participating Frequently
    July 16, 2026

    The version I am using is: 2026.001.21691 (latest). I have repaired the installation, uninstalled and re-installed the installation, taken part is a remote desktop session with an Adobe tech who ruined my system - terrible experience. Rebooted lots of times. Support confirms that what I see is an “issue” but cannot say whether it will be fixed. It is hard for me to create a video but the issue is so easy to replicate and anyone, including Adobe, have witnessed the issue.

    So how to recreate the issue. Create a Word document with some test text using Arial font. Save this Word document as a PDF file.

    Open the PDF file, choose Edit PDF, select the text in Arial font, use the font drop down menu and look for the font you want to use, in my case, for example, “Audi Type” or “RailwayATOC” or “Fira Sans” or “Meta Normal” or “UK Number Plate”, all of these fonts are installed on Windows 11 (10.0.26200.8655) - latest version), and with the new dialogue you cannot find any of these valid .TTF fonts. Before the new font dialogue was introduced (two months ago) you would see a flat list and they were all available.

    The above is for the “New Acrobat” experience, not the “Old Acrobat” experience. If I switch back to the “Old Acrobat Experience” the font list is still a flat list and this is therefore a workaround for now (although I pay for Acrobat Pro and expect to be able to use the “New Acrobat Experience” to do my work. Plus Adobe will remove the “Old Acrobat” option at some future date.

    I attach screenshots of the flat fonts menu (fine) and the new category fonts menu in which none of my Windows fonts are available.

    Very conclusive and easy to see/replicate - this issue is extremely restrictive and renders the product useless for me, B.T.W. two of Acrobat’s competitors do this perfectly.

     

     

    Amal Jaiswal
    Community Manager
    Community Manager
    July 16, 2026

    Hi there 

     

    Thanks for sharing the details. I have logged the ticket with the engineering team to further look into this issue. I will keep this thread updated as soon as I get any information to share.

     

    Thanks for your understanding.

    ~Amal

    Amal Jaiswal
    Community Manager
    Community Manager
    July 15, 2026

    ​Hi @Grand Poombah  

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

    Please check the correct answer marked in the similar discussion https://adobe.ly/4aXl04V  and see if that helps.  

    Let us know if you are referring to something else. 

    ~Amal

    Participating Frequently
    July 15, 2026

    It absolutely does not answer my problem, the issue I have is that fonts installed under windows 11 DO NOT SHOW AT ALL in the new fonts dialogue, the article you referred me to suggests they should show under “ Fonts on your computer “ but only Adobe ones show here not windows ones. In the old dialogue and indeed if you switch to “old” acrobat they all show up. This is totally unacceptable and stops me from working - for example I have Audi Type installed in Windows and it used to show in Acrobat and work fine. It does not show under any circumstances now. Hopeless. The login list was fine…

    Amal Jaiswal
    Community Manager
    Community Manager
    July 15, 2026

    Hi there 

     

    Thankyou for confirming that.

    Have you started experiencing this issue recently after an update or was it occurring earlier as well? What is the version of the Acrobat application you are using? Go to Help > About Acrobat and make sure its updated to the latest version  26.001.21691 Planned update, Jun 25, 2026 go to Help > Check for updates and reboot the computer once. 

     

    If it still doesn’t work, please share a small video recording of the steps you are taking and the issue as it occurrs for further isolating the issue for the fix.

    ~Amal