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karenc62466730
Inspiring
April 23, 2026
Question

New Issue with Create PDF, Multiple Files batch processing of MS Word docs on Mac

  • April 23, 2026
  • 1 reply
  • 20 views

Still not resolved… To batch process invoices from MS Word doc to PDF I’ve used Acrobat Pro's Create PDF > Multiple Files which has worked fairly smoothly for years. Definitely worked May 1/26 invoicing. Then on invoice day at beginning of April, it's now not working and still doesn’t work with updates.

Acrobat Pro won't process the Word files and getting message saying that I have to change MS Word Privacy Preferences. It appears that Microsoft is not allowing the Word docs to be processed locally and forcing a user to batch on the MS website/cloud (Connected Experiences), which I DO NOT want.

This was never an issue before. I don't know if something is broken or they simply changed something where you can't do batch processing on your computer (locally) and forcing you to use MS Connected Experiences. Any help would be appreciated.

Working with:
Acrobat Pro Version 2026.001.21431
Word Version 16.108.1 (26041915)
Mac Mini M4 Mac OS Sequoia 15.7.4

    1 reply

    T
    Community Manager
    Tariq Ahmad DarCommunity Manager
    Community Manager
    April 24, 2026

    Hello ​@karenc62466730 ,


    Thank you for the detailed information and for reaching out.

     

    Acrobat relies on the locally installed Microsoft Word application to convert Word files to PDF. If Word’s privacy or system permissions restrict interaction with other applications, Acrobat may be unable to process the files and can display a message related to Word’s privacy settings.

    To help resolve this, please check the following:

    • In Microsoft Word, go to Preferences > Privacy and ensure that connected experiences are enabled

    • In macOS System Settings > Privacy & Security, verify:

      • Acrobat is allowed to control Microsoft Word under Automation

      • Both Acrobat and Word have appropriate access under Files and Folders or Full Disk Access

    After updating these settings, please restart both applications and try the process again.

     

    If the issue persists, please let us know, and we will be happy to assist further.


    ~Tariq

    K
    karenc62466730Author
    Inspiring
    April 24, 2026

    Thanks Tariq, Even with this turned on, MS is forcing me now to allow upload of files to their server. I DO NOT want to do this and it was never required before. I was always able to batch process Word to PDF on my computer and didn’t need to upload to their server. 

    This is what I’ve been trying to emphasize. SOMETHING has changed in batch processing of multiple Word file conversions to PDF.

    I have Acrobat Pro and Word on my Mac.

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