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Participant
Jun 4, 2025 4:29 PM UTC
Question

No cargan mis documentos ni los de mi equipo

En mi organizacion contamos con Adobe Acrobat Pro pero varios usuarios me han reportado que no pueden ver sus documentos.

Probamos con otro navegador, pestaña de incognito, etc pero nada funciona. 

 

 

9 replies

Participating Frequently
Jun 4, 2025 4:35 PM UTC

en nuestro equipo pasa lo mismo, 3 dias con el mismo problema sin poder trabajar, adobe no se hace responsable

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Legend
Jun 4, 2025 4:59 PM UTC

Hi @Dazzling_Canvas2949, 

 

Sorry for the troubled experience. And thank you for reaching out. 
Could you confirm with your IT if any of these domains are not blocked: https://adobe.ly/3ZS0xJ1


Also, please check the following:

1.  Try with a different network, if possible, temporarily, to test this issue

2. Try with a different browser or incognito mode of the browser

 

You may also check the Status of Adobe Services at your end: https://adobe.ly/4mQTYk4

 

Also, let us know the country you are located in. 

 


~Tariq

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Participating Frequently
Jun 4, 2025 5:06 PM UTC

Yes, we don't have any blockage, we have tried with different connections and with different browsers on many different computers, the problem is yours, take charge

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