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andrewhahn
andrewhahn
Participant
March 8, 2019
Question

No Default Email Account on sending email through Adobe Acrobat 9 and Outlook 2016

  • March 8, 2019
  • 1 reply
  • 2047 views

I am having an issue sending a pdf through email to Outlook 2016.  I am using Abobe Acrobat Standard 9.  When I click on the mail icon within Acrobat it states:

"Either there is no default mail client or the current mail client cannot fulfill the messaging request.  Please run Microsoft Outlook and set it as the default mail client."

This error is occuring on a Windows 10 64 bit PC.  It was working fine on a Windows 7 64 bit.  I have tried everything I can think of from reinstalling/repairing Office 365 and compatibility.  Outlook is set as default for an email client.  I have recreated profiles.  Programs have ran as administrator.  I would love some help on this issue.  Any idea?

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1 reply

try67
Community Expert
try67Community Expert
Community Expert
March 8, 2019

Sorry, but you're out of luck. Acrobat 9 is very old and not compatible with either Windows 10 or Office 2016. Problems are to be expected.

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