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Participant
April 7, 2025
Question

No funciona bien la imagen del documento

  • April 7, 2025
  • 1 reply
  • 215 views

Después de una cuantas paginas se ve muy borroso o si tiene fondo se corta la página. No importa cuánto lo reinicies sigue pasando lo mismo.

1 reply

Amal.
Community Manager
Community Manager
April 7, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Would you mind elaborating a bit more about the issue you are experiencing? What is the workflow/steps you are taking? a small video recording of the steps you are taking and the issue as it occurs would be very helpful for more clarity.

  • Are you using Acrobat on a computer (Windows/Mac) or a mobile device (iOS/Android)?

  • Is the image not displaying at all, showing up distorted, or appearing blurry?

  • Does this happen with just one file or multiple?

  • Have you tried updating the app to the latest version?

 

We are here for help, just need more information.

 

 

 

 

 

 

 

Participant
April 8, 2025

Lo uso en un móvil con android.

Me ocurre en todos los documentos.

Y tengo la última versión.

Gracias por responder tan rápido.