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Participant
Apr 7, 2025 4:55 PM UTC
Question

No funciona bien la imagen del documento

Después de una cuantas paginas se ve muy borroso o si tiene fondo se corta la página. No importa cuánto lo reinicies sigue pasando lo mismo.

 

2 replies

Amal.
Legend
Apr 7, 2025 8:29 PM UTC

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Would you mind elaborating a bit more about the issue you are experiencing? What is the workflow/steps you are taking? a small video recording of the steps you are taking and the issue as it occurs would be very helpful for more clarity.

  • Are you using Acrobat on a computer (Windows/Mac) or a mobile device (iOS/Android)?

  • Is the image not displaying at all, showing up distorted, or appearing blurry?

  • Does this happen with just one file or multiple?

  • Have you tried updating the app to the latest version?

 

We are here for help, just need more information.

 

 

 

 

 

 

 

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Participant
Apr 8, 2025 5:01 PM UTC

Lo uso en un móvil con android.

Me ocurre en todos los documentos.

Y tengo la última versión.

Gracias por responder tan rápido.

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