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carterpatrick
Participant
January 18, 2012
Question

No option to print to PDF

  • January 18, 2012
  • 3 replies
  • 53043 views

HI,

I've just swicthed over laptops (old one was faulty), and no longer seem to have the optiopn to print a file to a PDF format.

I am running windows 7 Home Premium and have Acrobat Pro 9.

I nornally print office docs or any page to a PDf format - but cant even see the eoption to do this.

I;m not a techy so go easy on me but help!

thanks

This topic has been closed for replies.

3 replies

K
kim48330
Participant
February 24, 2015

When you get the "Save" option in place of the "Print" option, look right below it & there is an option that says "Destination". Change the destination to your printer & your "Print" option comes back! This happened to me today when I re-installed my printer.

I
ICURPNT2
Participant
July 3, 2013

I have the same problem. The option to 'Print to PDF'  does not exist anymore, however the 'Save to PDF' is now there. If this was an Adobe Developer's doing without loyal customer input. then I request they be regulated to picking up the coffee in the mourning.

Printing to PDF was a time-saver (for me). I could organize my docs later, rather than sooner in a cue. At present, the 4 Windows OS are being moved to different Drives, and the Volumes purged. I still haven't figured out if the Adobe Acrobat XI Pro update changed the Printers File.

What a great product Adobe continues to be. I try and use the conversions as much as possible. Has any one else come across this change?

WIN 7

WIN Vista (2 volumes)

WIN XP

HP 7190c

T
Test Screen Name
Legend
July 5, 2013

I don't know exactly what "Print to PDF" was, but the test is: look in your Printers Control Panel for "Adobe PDF". If this is not there, then Acrobat is not properly installed.

C
carterpatrickAuthor
Participant
January 19, 2012

ANYBODY there???

P
Adobe Employee
PhilY
Adobe Employee
January 19, 2012

I assume you're trying to create PDF files from Acrobat's PDFMaker add-ins to Office, right? What version of Office are you using? Many times I've seen these add-ins somehow get turned off. You can go into Word and look at the disabled add-ins to see if the Adobe PDFMaker add-in is disabled or not. If you enable it, that can many times fix the problem.

You're in the forum that discusses the CreatePDF service on Acrobat.com. Your question is a bit off target for the forum since it isn't about issues in Acrobat, the desktop product. You should move to the Acrobat forum - you'll likely get more responses there.

B
Bill12
Inspiring
January 19, 2012

I would follow this up with some guesses based on information you did not give. Since it is a new laptop with probably OFFICE 2010 installed, with AA9 your only choice is to print to the Adobe PDF printer. If it is a 64-bit system (you did not say), then you will need to be sure to update AA9 so that is has a chance to work with 64-bits. I do not think the original release of AA9 was 64-bit compatible. So providing information as to the version of AA9, the software you are trying to use, and related issues, we might be more helpful.

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