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diana_8458
Participant
October 18, 2024
Answered

NO PUEDO UTILIZAR LAS HERRAMIENTAS DE ACROBAT

  • October 18, 2024
  • 1 reply
  • 483 views

BUENAS TARDES, PAGO LA SUSCRIPCION DE ACROBAT Y NO PUEDO UTILIZAR LAS HERRAMIENTAS, A PESAR DE QUE TENGO LA SESIÓN INICIADA Y DESINSTALE E INSTALE NUEVAMENTE EL PROGRAMA, NO PUEDO UTILIZAR LAS HERRAMIENTAS Y ME SALE LA LEYENDA DE PRUEBA GRATIS 7 DIAS, CUANDO SE SUPONE TENGO ESOS DERECHOS. GRACIAS 

Correct answer AnandSri

Hi,

 

I hope you're doing well. We apologize for the delayed response and trouble.

 

I can see that you have an active Acrobat Pro subscription associated with the email address you used to log in to the community. Please ensure that Acrobat Pro is installed on your machine and that you sign in with your Adobe ID to activate the subscription.

 

If you still experience issues, please refer to this article and try the suggested solutions: Troubleshoot Activation.

 

Let us know how it goes.

Thanks,  
Anand Sri.

1 reply

AnandSri
AnandSriCorrect answer
Legend
January 9, 2025

Hi,

 

I hope you're doing well. We apologize for the delayed response and trouble.

 

I can see that you have an active Acrobat Pro subscription associated with the email address you used to log in to the community. Please ensure that Acrobat Pro is installed on your machine and that you sign in with your Adobe ID to activate the subscription.

 

If you still experience issues, please refer to this article and try the suggested solutions: Troubleshoot Activation.

 

Let us know how it goes.

Thanks,  
Anand Sri.

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