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Participant
April 24, 2020
Question

No support

  • April 24, 2020
  • 2 replies
  • 474 views

This is a horrific service. Full stop no debate

This topic has been closed for replies.

2 replies

LinSims
Community Expert
Community Expert
April 24, 2020

Like most companies around the world, Adobe is dealing with reduced staff and higher demand on that staff because of the pandemic. Wait times for help in chat or by phone are going to be very long, and there's nothing Adobe can do about.

 

There's nothing we can do about it either. We're not Adobe employees. We can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee. But if you have a problem with the actual applications and ask a question, someone here will do their best to answer.

Alan321Author
Participant
April 24, 2020

Terrible services

 

I am disapointed with what was sold to me.... Fraudulent actions

LinSims
Community Expert
Community Expert
April 24, 2020

I am merging this with the other thread you started on the same topic. 

 

Do not create multiple threads on the same topic.