Inspiring

Question

No thumbnails of PDF files in Windows (11) Explorer

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Hello...

I tried Enable PDF thumbnail previews in Windows Explorercheckbox in Preferences, but that did not work. I am using Mystic Thumbs which shows thumbnails of all the other Adobe apps successfully (Photoshop, InDesign, etc) but no luck with PDF files...so I am assuming (possibly wrongly) that the problem is not with Mystic Thumbs.

Is there another way to enable this...through the registry, perhaps?

Thanks.

ssander

amazing_meadow8759

Participant

Hey, I found a solution - just install Ghostscript and voilla

https://www.ghostscript.com/releases/index.html

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Community Expert

Community Expert

You do need to enable an option in Acrobat, which will install the required helper files.

https://helpx.adobe.com/acrobat/using/enable-pdf-thumbnail-preview-windows-explorer.html

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ABAMBO | Hard- and Software Engineer | Photographer

SS000Author

Inspiring

I already tried that, and it did not work.

Steve

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Adobe Employee

Hi Steve

Please try disabling Mystic thumbs and then turning ON the preference as mentioned here:

https://helpx.adobe.com/acrobat/using/enable-pdf-thumbnail-preview-windows-explorer.html

Let us know if that fixes the issue.

Thanks

Tanvi

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