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Participant
February 3, 2025
Question

Non riesco più ad avviare acrobat

  • February 3, 2025
  • 1 reply
  • 283 views

Ciao a tutti, è da un po' di giorni che non riesco ad avviare Acrobat su Desktop. Ho già provato con tutte le soluzioni fornite dal sistema ma il problema persiste, come posso fare?

1 reply

AnandSri
Legend
February 3, 2025

Hello,

 

I hope you're doing well, and we apologize for the trouble.

 

Does the Acrobat app crash when you launch it, while using specific tools, or when opening a PDF file? Are you using a Windows machine or a Mac, and what is your OS version? Please start by rebooting your machine. Check for any pending operating system updates—both mandatory and optional—install them, and restart your machine again.

 

If the app continues to crash, use the Acrobat Cleaner Tool to remove any corrupt installation files. Then, restart your machine and reinstall Acrobat. Test the app's performance after installation. If the issue persists, try creating a new test user profile on your machine and install Acrobat there.

If you're still experiencing issues, please collect the crash logs from the affected machine and share them in this thread for further investigation. You can also try the suggestions provided in the following articles:

 

I hope this helps.

Thanks,

Anand Sri.