Not able to share document without sending email

Forum|Forum|10 months ago
May 5, 2025
1 reply
934 views

I just got a new work PC and when I installed Acrobat pro on the new PC, the blue share button is not there anymore. It's just an envelope that allows me to send the document via email. Please can someone help me to get it back as I use this function on a daily basis.

General troubleshooting

Amal.

Legend

Hi there

Hope you are doing well and thanks for reaching out.

If you are on the classic viewer of the Acrobat application, please check the steps shared in the correct answer marked here (https://adobe.ly/44jfUgP) and see if that works.

Also, go to Preferences (Ctrl,Cmd+K) > Email Account > Under, sen files by email setting Uncheck 'Always send file as a link' > Click OK and reboot the application and check.

Let us know how it goes.