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salhas
Participant
Mar 5, 2025 1:22 AM UTC
Question

Not able to view/scroll the long text in multi-line field of a Form

Have created a Form with multi-line field to allow users to enter long text. However, when received the Form, I am not able to scroll the long text input by the users using Acrobat PRO DC.

Pls help.

8 replies

Nesa Nurani
Community Expert
Nesa NuraniCommunity Expert
Community Expert
Mar 5, 2025 5:29 AM UTC

Are both 'Multi-line' and 'Scroll long text' selected in field properties?

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salhasAuthor
Participant
Mar 5, 2025 5:43 AM UTC

Thanks for responding.  Yes. both are selected in during Form creation.  When viewing the PDF copy received from my customer, scroll button moves if click on it but the text content does not.  Not sure where went wrong.

 

 

 

 

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Meenakshi_Negi
Meenakshi_Negi
Legend
Mar 5, 2025 5:46 AM UTC

Hi salhas,

 

Thank you for reaching out.

 

As Nesa Nurani asked, please confirm if you have selected both 'Multi-line' and 'Scroll long text in the field properties. 

Please refer to the information in the following help document:https://adobe.ly/3DrTC19. 

If possible, share the PDF form so that we can check.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

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