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Inspiring
February 7, 2024
Question

Notifications that Reader update failed, but In only have Acrobat Pro

  • February 7, 2024
  • 1 reply
  • 408 views

I keep getting notifications that the Adobe Acrobat Reader update failed, but I don't event have it on my computer.  I only have Adobe Acrobat Pro which is up to date.

 

Any suggestions for cleaning this up?

 

Thanks.

1 reply

June Rabbit
Known Participant
June 4, 2024

This also happens to me all the time now.

I ignore it but I can't help but wonder what is going on there. We can't be the only two people who have this happen on a regular basis.

I also have Pro, along with a full subscription of Adobe Creative Cloud. I'm not using any free versions, and everything is updated through the Adobe Creative Cloud manager (as far as I know).

Souvik Sadhu
Legend
January 6, 2025

Hi @June Rabbit,

 

Hope you are doing well. 

 

If you are still looking for a solution, please run the Acrobat cleaner tool https://adobe.ly/4j0A2sR, reboot the computer once, and install the application using the direct link https://adobe.ly/4j0A3wV and see if that works for you.


-Souvik