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Lynnea1941
Inspiring
February 7, 2024
Question

Notifications that Reader update failed, but In only have Acrobat Pro

  • February 7, 2024
  • 1 reply
  • 407 views

I keep getting notifications that the Adobe Acrobat Reader update failed, but I don't event have it on my computer.  I only have Adobe Acrobat Pro which is up to date.

 

Any suggestions for cleaning this up?

 

Thanks.

    1 reply

    June Rabbit
    June Rabbit
    Known Participant
    June 4, 2024

    This also happens to me all the time now.

    I ignore it but I can't help but wonder what is going on there. We can't be the only two people who have this happen on a regular basis.

    I also have Pro, along with a full subscription of Adobe Creative Cloud. I'm not using any free versions, and everything is updated through the Adobe Creative Cloud manager (as far as I know).

    Souvik Sadhu
    Souvik Sadhu
    Legend
    January 6, 2025

    Hi @June Rabbit,

     

    Hope you are doing well. 

     

    If you are still looking for a solution, please run the Acrobat cleaner tool https://adobe.ly/4j0A2sR, reboot the computer once, and install the application using the direct link https://adobe.ly/4j0A3wV and see if that works for you.


    -Souvik

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