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Vikram23455986tgv0
Participant
March 6, 2022
Question

Now able to attach PKS module

  • March 6, 2022
  • 1 reply
  • 764 views

I have got a security key from emudhra digital. 

 

When trying to attach a the PKS module to enable digital signature in the Acrobat signatures option, I'm getting the message available in the screenshot. 

 

OS Details: macOS Monterey

 

Could you please help?

 

This topic has been closed for replies.

1 reply

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
March 7, 2022

Have you talked to the provider of the key to find out if they are aware of problems with Adobe Acrobat? 

V
Vikram23455986tgv0Author
Participant
March 7, 2022

Thanks for taking the time to reply. I appreciate it. 

 

Yes, the provider is asking to contact adobe support. 

 

Whether providing the access permissions as available in this thread could help? 

 

If yes, what is the exact command that needs to be executed? 

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
March 7, 2022

This is not Adobe's official customer support, it's the a community forum. To get in touch with customer service, use this link: http://helpx.adobe.com/contact.html (depending on which options you use,  you may end up here again).

 

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