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StephanieDeguire
StephanieDeguire
Participating Frequently
July 10, 2018
Question

OCR on PDF file generate an error message

  • July 10, 2018
  • 1 reply
  • 1096 views

hello

I have an action wizard that make OCR with a PDF.  Everything seem OK but when I open the file, I've got an error message: "The font ''* Time new roman BOLD contains bad /Widths".

Is there any way I can skip this alert or fix this problem.

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
July 12, 2018

Hi StephanieDeguire,

As you get the error " The font contains bad/widths", it seems to be the font-specific issue.

Try once to recreate PDF using the Adobe PDF maker.

Open the PDF in Acrobat and go to File > Print.

Select Adobe PDF from the printer list and click on Print.

Check if that helps.

Also, refer this forum thread with the similar issue 'Font contains bad/Widths' and 'Cannot find/create font' errors when saving pdf as Other > Reduced Size PDF and check if any of the steps help in resolving the issue.

Is it possible for you to share the PDF? We would like to check it on our end.

You can share the PDF using the steps mentioned here How to share a file using Adobe Document Cloud.

If you wish to share the file in a private message, use the steps provided here How Do I Send Private Message.

Let us know if you need help.

Regards,

Meenakshi

StephanieDeguire
StephanieDeguireAuthor
Participating Frequently
July 12, 2018

the problem occurs when text recognition is done. the PDF file is a scan (image) and does not contain FONT at starting.

I send you the file.

thanx!

Meenakshi_Negi
Meenakshi_Negi
Legend
July 18, 2018

Hi StephanieDeguire,

Sorry for the delay in response.

The link to file that you have shared is not opening on my end.

Could you please share the link again in the private message?

I have replied to your message, please check your inbox.

Let us know if you need any help.

Regards,

Meenakshi

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