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민섭김34547585
민섭김34547585
Participant
April 11, 2018
Question

OCR stops when pages are over about 150.

  • April 11, 2018
  • 1 reply
  • 1143 views

since last week(it didn't before), OCR stops when pages are over about 150 and an massage to shut down the Acrobat pops up. The documents that I deal with are over 1500 pages...

P.S. I use the newest version of Acrobat.

This topic has been closed for replies.

1 reply

Lovekesh Garg
Adobe Employee
Lovekesh Garg
Adobe Employee
May 14, 2018

I tried to run OCR on a file of 1000 pages and it worked fine. Can you please share following information to help us isolate the issue:

- Acrobat version number

- OCR method you are using

- Is it file specific or on all files with more than 150 pages

- What exactly the error you are facing

Thanks.

민섭김34547585
민섭김34547585Author
Participant
May 18, 2018

Thank you for replying.

- I'm using Adobe Acrobat XI ver. 11.0.23

- I'm using 'Text Recognition' in Acrobat.

- After my last question, I've tried OCR some times. Then, It's not matter of the number of pages. Sometimes It worked well though pages are over 1500.

- I don't know well. Because It doesn't give me any information what is the problem. The only pop up that I got is ' you have to turn off the program'....

goodboy1472
goodboy1472
Participant
June 14, 2018

같은 오류로 고생하시고 계시네요. 저도 고객센터에 직접 접촉해보았으나 화 만 돋우네요.

윈도우 이벤트 로그에서 확인하면 커널 오류로 다운된 것으로 보이고 있습니다.

고객센터에서는 윈도우를 새로 깔고, 어도비acrobat 을 새로 설치하라고만 합니다.

저 또한 처음에는 무리 없이.. 시간은 걸리지만 작업되었었습니다.

지금은 100장이 되는지 50장이 되는지 난감하여 끊어서 작업 합니다.

메모리 문제라면 램을 더 올리면 되는데... 답변도 엉망이고 ...

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