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birgittad1017291
birgittad1017291
Participant
March 27, 2017
Answered

Old Adobe Acrobat - Invalid Serial Number

  • March 27, 2017
  • 1 reply
  • 532 views

I have had Adobe Acrobat (Pro - i think) and it's paid for until Oct 2017 but i can not launch it as i am getting the information that the serial number is incorrect. Tried four times now...anyone knows what to do??

This topic has been closed for replies.
Correct answer John T Smith

That expired a LONG time ago

CS2 + Acrobat 7 + Audition 3 (AND EARLIER) Activation Server is gone, so read below

https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html?promoid=19SCDRQK

You MUST use the special version and serial number on the page, not your original disc or serial number

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
March 27, 2017

Cloud programs do not use serial numbers, so you need to know what you have before anyone can try to help

Go to https://accounts.adobe.com/ and click Plans & Products on the top bar

-then click VIEW YOUR PRODUCTS on the right to find a list of your programs and serial numbers

Note - do NOT post a serial number in an open forum

birgittad1017291
birgittad1017291Author
Participant
March 27, 2017

I have done that already. It is Adobe Acrobat Version 7.0 for Windows. I bought it in 2006 and it expires Oct 2017.

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 27, 2017

That expired a LONG time ago

CS2 + Acrobat 7 + Audition 3 (AND EARLIER) Activation Server is gone, so read below

https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html?promoid=19SCDRQK

You MUST use the special version and serial number on the page, not your original disc or serial number

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