Ongoing Adobe Acrobat Pro Issues (Rant)
Ever since the 2300620320 release, we have had just one bugged release after another from the Adobe Acrobat Pro team. 2300620380 broke Word DOC conversion for us (certain sections are converted to blank copy), and subsequent versions have introduced seemingly random hangs when viewing and/or printing assorted PDFs. The latest version 2300820470 has now seemingly broken activation/registration, and entire documents are now printing as just blank pages. Support, both chat-based and phone-based, has been beyond useless. It takes at least two transfers to get transferred to "the appropriate department" each time I start chat/call, even after providing a specific case number to start. Their tech spent almost two hours remoting into an affected laptop to simply repeat the steps I already told them I had taken; he changed a few system settings to no avail (set time zone automatically?), but did not take the time to undo those changes when they proved useless. Now, it seems they are accessing our account without authorization; they kicked the user out of their account on the unaffected desktop instance without any notice and without being in contact with us to let us know they were doing so. This last part might just be the last straw.
