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Participant
May 6, 2024
Question

Only certain documents will print

  • May 6, 2024
  • 1 reply
  • 445 views

Only certain documents will print to an HP283 LaserJet.    I have updated the Mac OS, printer drivers and firmware, and uninstalled and reinstalled my printer on my Mac and I have uninstalled and resinstalled Adobe on my Mac and updated the version.    For the documents I cannot print, I share them with other people in the office and they can print the document on the same printer with no issue.   I do not have this issue in other applications.    Any suggestions?  

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1 reply

try67
Community Expert
Community Expert
May 7, 2024

What happens when you try to print them?

Participant
May 15, 2024

The document can be seen in the print Queue and when it appears to reach the printer, nothing prints and the document closes in the print queue.