Only empty windows (when hit archive) trying to send, save etc. How to fix?

Question

I cant save my work, when I try I only get empty windows. Commented on a pdf and cant even send. The dialog window is empty when opening after hitting the button for "Archive as" og "Email."

Amal. · Answer

Hi there

Hope you are doing well and sorry for the late response.

I hope you would have been able to solve this issue by now, if not please try the steps as below:

Go to Preferences (Ctrl,Cmd+K) > General > Uncheck 'Show online storage when saving files' and 'Show online storage when opening files' > Click OK and reboot the application.

Also, make sure you have the latest version 24.05.2039X of Acrobat installed. Go to Help > Check for updates and reboot the computer once.

Let us know how it goes.

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