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Peter30538136bhzi
Participant
June 16, 2023
Question

"Open in Desktop App" button no longer availale in Chrome Extension as of 15/06/2023

  • June 16, 2023
  • 1 reply
  • 2673 views

Since Thursday 15/06/2023 my Google Chrome Adobe Acrobate extension no longer has the button "Open in Desktop App" adn cannot find a way to have the document open from Chrome to Adobe Acrobat Pro as it previously did. This seems to coincide with the Google Chrome Version update 114.0.5735.134 which was released on Tuesday 13/06/2023.

Anybody know if this is now a bug that Adobe need to fix in their extension for Chrome, or if Chrome need to fix it their end?

Noting the Adobe Acrobat extension is version 15.1.3.49 which was released 07/06/2023.

Screenshot attached of where the "Open in Desktop App" used to be.

All dates in DD/MM/YYYY

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    1 reply

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    June 19, 2023

    Did you ask this question also in a Chrome forum? I'm not using chrome as a first browser, but as this happened with your Chrome update, there may be more users heading to a Chrome forum with this issue.

    ABAMBO | Hard- and Software Engineer | Photographer
    P
    Peter30538136bhziAuthor
    Participant
    June 19, 2023

    The issue has mysteriously resolved itself today (19/06/2023) - unsure if another patch update? But looking at the version numbers, they are the same as I posted above. But I did also report to Google via the Chrome Browser "Help" link. IT Support in my company said it is more likely to be a Adobe issue though, hence why I posted here 🙂

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