Opening a document comes in stars and weird shapes

I Have a doceument and when i tried to open it at first it showed up like image 1

am using adobe acrobat DC, when my friend tried to open it he got this pop up message:

and after he installed it everything started coming together in his laptop:

so we looked in his laptop and found that the pack was: asian language and spelling dictionaries support for adobe acrobat reader.

so i tried to install it on my laptop but nothing changed, i reinstalled adobe again and installed the package but still the same, i even tried to take his adobe installation files from the C drive and use it in my laptop but no luck, we tried foxit reader it working there but in adobe it does not, we tried to update adobe as well not working, tried to open it using chrom and got this:

before installing the font my friend got this on adobe as well but the pop up came immediatelly.

can you help please thank you very much in advance.