Opening a document scrolls to bottom

Question

Whenever I open a document in Adobe Acrobat, it just scrolls to the bottom.  When I try to go to the top, it automatically pages through the document.   Automatic scrolling is not checked.   Please help!

Meenakshi_Negi · Answer

Hi lodojo,

Thank you for reaching out, and sorry about the trouble.

Please try the following suggestions:

- If you are using full-screen mode, exit it by pressing Esc or Ctrl + L.
- Disable Read Mode: Go to Menu > View > Read Mode to toggle it off.

- Reset Page Display Preferences

Go to Edit > Preferences > Documents
Uncheck Restore last view settings when reopening documents
Then go to Page Display and reset any unusual settings.

- Disable Accessibility Features

Go to Edit > Preferences > Accessibility
Uncheck options like Always use Page Layout Style or Use document structure for tab order

- Check for Sticky Navigation Settings

Open the PDF
Go to File > Properties > Initial View
Set the Navigation tab to “Page Only” and Open to page 1

- Update or Repair Acrobat

Go to Menu > Help > Check for Updates
Or try Help > Repair Installation

Let us know how it goes.

Thanks,

Meenakshi

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