Answered
Opening pdf
Hi. I was sent a pdf and I have downloaded adobe acrobat on my mobile as well as laptop but this is what opens and not the actual file. How can I fix this?
Amal.Correct answer
Legend
July 22, 2025
Hi there
Hope you are doing well and thanks for reaching out. We are sorry for the trouble.
If you are getting this message while viewing a PDF, you are most likely trying to open a Dynamic XFA (XML Form Architecture) PDF. To view such PDF documents, we recommend downloading the file locally and opening it in the Adobe Acrobat/Reader desktop application.
For more information, please check the help article https://adobe.ly/4m350kL
Hope this information will help
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