opening pdf from sharepoint to adobe

Question

Hey i have been getting error messages when trying to open pdf from sharepoint to adobe that state
"Adobe acrobat cannot check out the document due to network error. would you like to download and open a copy of the document" last night i switch adobe version and i opened several pdf that i was getting this error on and it worked but today i keep on getting that error message when trying to open the same pdf.
what other steps should i take to fix?

Meenakshi_Negi · Answer

Hi authentic_ocean4677,

Thank you for reaching out, and sorry about the trouble.

To confirm, you were getting the error message yesterday as well. Is that correct? Also, please let us know what you mean by switching Adobe versions. Did you make any changes?

Please let us know which browser you use. Also, how are you opening the files? Do you open them in a desktop application?

Could you share the screenshot of the window where you get the error message?

Thanks,

Meenakshi

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