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C
csferencz
Participating Frequently
March 30, 2017
Question

Optimized pdf menu doesn't work

  • March 30, 2017
  • 2 replies
  • 3747 views

I have the Acrobat DC Pro, and I need to use the Optimized PDF function, but it looks like doesn't work. The Optimized PDF menu is active, so I can click on it, but nothing, the dialog box doesn't appear.

 

What could be the problem?

 

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.

2 replies

B
broor
Participant
December 23, 2023

I am having the same problem and it appears there are no users who know the answer. This is the unforunate result with "community suport" groups when the software company does not have their own technical suppport people invivled. Therefoe hit an miss solutions. I'll keep working on this and post a solution if I can figure out one.

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    March 30, 2017

    Hi Csferencz,

    You may refer to the help document Optimizing PDFs in Adobe Acrobat Pro DC for the detailed description of  "Optimizing PDF"

    Also, please share if there is any specific message that pops up when you are trying to use the Optimized PDF function.

    Or help us with the screenshot of the same.

    Let us know if the help document doesn't help resolving the issue.

    Regards,

    Akanchha 

    C
    csferenczAuthor
    Participating Frequently
    March 31, 2017

    Hello Akki_24,

    Thank you for your answer.

    I didn't suggest to the help document. The problem is that when I click on the File/Save as other/Optimized PDF menu nothing happens. The menu is active, so I can click on it, but nothing. The PDF Optimizer's dialog box doesn't appear.

      AkanchhaS8194121
      AkanchhaS8194121
      Legend
      April 25, 2017

      Hi Csferencz,

      I really apologize for the delay in response to your last message.

      As explained above, the optimized pdf menu is not working, just want to reconfirm whether the menu is frozen or the next window is not appearing?

      You may check the updates of the application, Launch Acrobat>Help>Check for update

      If it still doesn't help, then Launch Acrobat>Help>Repair Installation

      Let us know if it still doesn't work.

      Regards,

      Akanchha

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