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Krystyne30
Participant
May 7, 2024
Question

Organize pages feature not working

  • May 7, 2024
  • 1 reply
  • 1119 views

This feature has stopped working. Every time I try it tells me "Unable to edit document". 

I used to be able to add pages to an existing pdf but now all I get is an error message. Is this a known issue?

    1 reply

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    May 7, 2024

    Are you unable to edit/add pages to all documents or just this one?

     

    For the record, what OS are you using (and what release)? What version of Acrobat are you using (and what release). Also, are you using the old user interface or the new user interface?

    K
    Krystyne30Author
    Participant
    May 7, 2024

    I have tried several different documents and get the same error (Error Occurred - unable to edit document).

    I am using Adobe Premium for Google Chrome version 24.3.3.42602

    I believe I might still have the old user interface as mine does not look like many of the screenshots I've come across.

    My subscription is scheduled to be renewed at the end of May. 

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