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Participant
March 29, 2022
Answered

Organize Pages stopped working Adobe Acrobat Pro DC

  • March 29, 2022
  • 2 replies
  • 14324 views

Organize Pages stopped working in Adobe Acrobat Pro DC.  Version 2022.001.20085

 

The button on the right side of the screen opens the Organize Pages screen, but I no longer have the ability to drag and drop pages into a different order.  When I click on a page the rotate and delete options show, and the three dots leads to more options, but no drag and drop into another place.

 

What am I missing?  It used to work...

Correct answer Meenakshi Negi

Hi Joe,

 

Thank you for reaching out, and sorry about the trouble.

 

As Dave__M mentioned, the issue is not reproducible at our end. Please check if the issue occurs with other files too.

Would you mind sharing the screen recording of the workflow you do? That will help understand what happens.

Try once repairing the application installation. In the application, go to Help > Repair Installation.

 

Let us know how it goes.

 

Thanks,

Meenakshi

2 replies

Meenakshi Negi
Meenakshi NegiCorrect answer
Legend
March 30, 2022

Hi Joe,

 

Thank you for reaching out, and sorry about the trouble.

 

As Dave__M mentioned, the issue is not reproducible at our end. Please check if the issue occurs with other files too.

Would you mind sharing the screen recording of the workflow you do? That will help understand what happens.

Try once repairing the application installation. In the application, go to Help > Repair Installation.

 

Let us know how it goes.

 

Thanks,

Meenakshi

Participant
March 30, 2022

Good Afternoon,

 

The system repair and computer restart seems to have fixed the issue.

 

Thank you for your help.

Joe

Dave__M
Community Expert
Community Expert
March 31, 2022

Super!  Glad the fix was an easy one.

Dave

Dave__M
Community Expert
Community Expert
March 29, 2022

I am running the same release (Windows 10), and am not having an issue with dragging and dropping pages.  Have you tried this with other PDFs?  I might consider a Repair Installation if this behavior is persistent with all PDFs.

My best,

Dave