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notme564431462
Participant
November 4, 2025
Question

Other elements alt text failed

  • November 4, 2025
  • 1 reply
  • 249 views

Hi, 

 

Trying to make my pdf web accessible, but there are several "images" that say other elements alt text failed when I run the checker. They're all decorative images or other elements, not actual images. They're not found in the content or tags panels. How can I fix?

    1 reply

    Amal.
    Amal.
    Legend
    November 5, 2025

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 


    If the accessibility checker shows “Alt text failed” for decorative images or elements that aren’t real images, it usually means those elements are not properly marked as decorative or are missing from the tag structure. As described "They're not found in the content or tags panels"

     

    Go to Preferences (Ctrl,Cmd+K) > Accessibility > Select, Enable cloud based Auto tagging for accessibility > Click OK and follow the steps shared in the help page https://adobe.ly/4hJhWeA 

     

    Let us know how it goes.

     

    ~Amal

    P
    phillippes43693942
    Participating Frequently
    April 7, 2026

    I tried this and all the alt text for the other images in the document is gone.

     

    So I went from 4 instances of “Other Elements Alt Text Failed” to 51 instances of “Figures Alternative Text Failed.”

      HH720
      HH720
      Participant
      April 14, 2026

      I have had the same issue. Here is how I fixed it - I did #2 and not #3, but I lucked out, I think as it was a relatively small pdf:

      Use the Reading Order Tool (Fastest Method) 

      1. Select the Reading Order tool from the Accessibility Tools pane.
      2. Find a number that doesn’t relate to anything on the page – try the bottom of the page first.
      3. Check the box for Show page content groups and choose Structure types.
      4. Draw a box around the missing content on the screen.
      5. Click the appropriate tag button (e.g., Text, Figure, Background) in the Reading Order dialog box to tag it.
      6. If it is decorative, click Background/Artifact to hide it from screen readers. 
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