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ABonnGD
Participant
August 11, 2026
Question

Other elements Alt text failed when item already has alt text?

  • August 11, 2026
  • 1 reply
  • 3 views

Hi I have some detailed maps and graphics in my document which I have already added alt text to using the Add alternative text tool. But when I do the accessibility check all the same images get an error for “other elements alternative text - failed”. This has happened on multiple documents I’ve been given to make accessible, and I just can’t figure out why. I can also see the alt text in the object properties box for the figure tag.

Anyone come across this before?

I’m using Acrobat version 26.1 on a Windows 11 PC
 

    1 reply

    Meenakshi0101
    Community Manager
    Community Manager
    August 11, 2026

    Hi ABonnGD,


    Thank you for reaching out, and sorry for the trouble caused.


    The "Other elements alternate text" rule checks for content other than figures that requires alternate text. If the Accessibility Checker reports“Other elements alternate text - Failed” even though the figure already has alt text, it usually indicates that Acrobat has detected additional tagged elements that require alternate text, not necessarily the Figure tag you've already updated.

    Please check the following things:

    Review the Tags panel: Sometimes a single image may be split into multiple tagged objects, and one of those objects may still be missing alternate text.

    • Go to Menu > View > Show/Hide > Side panels > Tags.

    • Expand the page structure and look for tags such as Figure, Form, Link, Artifact, or nested elements inside the graphic.

    Run "Find" from the Accessibility Checker: This can help identify the specific tag that is failing rather than the visible image itself.

    • In the Accessibility Checker results, right-click the failed item and choose Explain or navigate directly to the reported element.

    Check for nested Figure tags.

    • Complex graphics, maps, or content exported from InDesign may contain multiple Figure tags for a single visual.

    • Ensure each meaningful Figure tag either contains appropriate alternate text or is marked as an Artifact if it is decorative.

    Verify Object Properties and Tag Properties

    • Right-click the Figure tag in the Tags panel and select Properties.

    • Confirm that the alternate text is stored in the Tag Properties and not only associated with a separate object reference.


    If you continue to experience issues, please share a sample file for us to review, along with a short video demonstrating the steps you take that lead to the error message. Additionally, let us know the version of Acrobat and your operating system.


    Let us know how it goes.


    Thanks,

    Meenakshi