На 15.01.2024г. си деактивирах плана. Бях таксуван с наказателна такса заради предсрочно прекратяване на плана. Платих таксата, след което продължавам да бъда таксуван. От 15.01.2024 г. до сега вече 2 пъти са ми теглени пари от сметката. Искам да откажа плана и всички услуги от ADOBE.
Check at https://account.adobe.com/plans. You still may have a different plan. If you don't have a different plan, check with Adobe customer care.
Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.
For support via Twitter:
https://twitter.com/AdobeCare
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)
Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices