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Participant
September 23, 2021
Question

"Out of Memory" issue with Adobe Pro DC (32-bit)

  • September 23, 2021
  • 2 replies
  • 445 views

Many members of our staff have recently been getting this "out of memory" issue when trying to view pdf documents, ones that have a number of pages. This was never an issue until recently and I haven't found an answer online. The pages appear blank when this occurs. I think it's crazy that Adobe is still a 32-bit application but I don't think it's fair to point to that as the cause if it wasn't a problem before.

 

Did a recent update cause this problem? I haven't found an easy way to roll back the software. We just want to know if someone is aware of this problem and if a solution is planned.

 

Thanks in advance.

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2 replies

Participant
September 29, 2021

Out users are also reporting this issue. I just received a patch from Adobe and hopefully this resolves the issue.

Participant
September 28, 2021

We also have many users experiencing this issue.  It started happening about 2 weeks ago.