Outlook Crashing when opening .pdf attachment from email (Adobe Document Cloud for MS Outlook Addin)
Hello
Problem
Outlook crashes for one of our users when they try to open a PDF attachement from their email they received. As soon as they try to open the .pdf from the email outlook crashes because there is a problem with the Adobe Document Cloud for MS outlook add-in. Outlook disables the add-in but our user needs to use it.
Solutions tried:
1) Already tried to see if I could have her work around when disabling the Add-in, but it gets re-enabled, so it will need to be used
2) Tried repairing both Adobe and Microsoft Office 365
3) Tried fixing the load behaviors in the registery for Adobe Add-ins
4) Make sure that both Adobe Acrobat and MS 365 applications are up-to-date with most recent version
Overiew:
None of these solutions worked and the user is still having Outlook crash. I will be reinstalling Adobe to see if this works. Does anyone have a solution to this?
