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November 25, 2025
Question

Outlook to pdf bulk conversion failing

  • November 25, 2025
  • 1 reply
  • 256 views

Hi, PDF is failing to convert Outlook emails in bulk. I used to be able to convert about 1k emails at a time. Now I can barely do 100, and that sometimes fails too. It's very frustrating and hard to find the root cause of this issue. Can you help, please? Thank you!

1 reply

Meenakshi_Negi
Legend
November 26, 2025

Hi Marysol Rosolio,

 

Thank you for reaching out, and sorry for the trouble caused.

 

Could you please share the steps used to create PDFs in bulk? Did you start experiencing this behavior after any recent change? It would be helpful if you could share a small video.

Please share the current version numbers of Outlook and Acrobat. Also, share the OS version on the machine.

 

Thanks,

Meenakshi

 

 

November 26, 2025
Unfortunately, I cannot provide with a video since this is a company owned computer. The steps I've been taking to PDF in bulk are: 1. Select emails in Classic Outlook 2. File > Save as PDF > Choose folder to save > Save.

I have not made any changes to the steps.

OS is Windows 11 Enterprise.

Thank you.



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Meenakshi_Negi
Legend
November 27, 2025

Hi cmvarga5,

 

Thank you for sharing the video. Can you replicate the same behaviour with this PDF?

Could you please also share the sample PDF shown in the video so we can check?

 

Thanks,

Meenakshi