Page label modifications are not responding

Question

I have a multi-page pdf and want the page numbering on the thumbnails to correspond with the page numbering on the document. The document was created with InDesign and exported as a pdf. The document has a cover, which I want to “number” as none. Pages 2-4 should be numbered with lowercase Roman numerals, i, ii, iii; and subsequent pages (5-80) should be numbered with numbers, starting with 1. The instructions: All tools > Organize pages > Page labels is not responding or making any changes to the labels on the thumbnails. I have clicked “begin new section” at each of the above sections.

WHAT is the problem?

marlina_0550 · Accepted Answer

I have discovered the problem. Within the preferences menu of the pdf, under Page Display > Page Content and Information, “Use logical page numbers” was unchecked. Once checked, the changes to the page labels that I want could be made.

Karl Heinz Kremer · Answer

Is there any indication that the document cannot be modified? This could be because of file system permissions or because the document is a PDF/A document. When you say that page labels “is notresponding”, what exactly do you mean? Is this happening with all documents, or just a subset?

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