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Jolanda Smit
Participant
March 3, 2022
Question

Page turns white when hover over button

  • March 3, 2022
  • 1 reply
  • 383 views

When I make an interactive PDF with buttons in Indesign and export as an interactive PDF and view it in Adobe Acrobat the page turns white when I hover over a button. How do I fix this?

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1 reply

Amal.
Legend
March 4, 2022

Hi Jolanda

 

Hope you are doing well and sorry to hear that.

 

Is this a behavior with a particular PDF form or with all the forms that you create. Please try with a different PDF form and check.

 

Also try to turn off the protected mode for testing (Win Only) Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable protected mode at statup', turn off the protected mode and uncheck 'Enhanced Security' > Click OK and reboot the computer once.

Note: Please turn on the security after testing to avoid any security risk.

 

Also make sure you have the recent version 21.11.20039 installed. Go to help > Check for updates.

 

Regards

Amal