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Participant
October 31, 2024
Question

Pages no longer auto-rotating to correct orientation during OCR

  • October 31, 2024
  • 1 reply
  • 264 views

In the past, Adobe has always auto-rotated pages to the correct portrait or landscape orientation after running OCR text recognition on a file, but (after updating yesterday) now it's just leaving them as they are. Is there a way to get this back? I tried the "enhance" option with deskew, but that didn't work. Missing this very helpful feature and hoping there's a way to reinstate it. Thanks in advance for any advice.

1 reply

Souvik Sadhu
Community Manager
Community Manager
February 19, 2025

Hi @julia_4410,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

We made certain stability and performance enhancements with the subsequent updates.

Would you mind updating the app to the latest version (2024.005.20xxx) and let us know if this is fixed?

 

To do so, go to Menu-> Help-> Check for Updates.


-Souvik