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Participant
August 29, 2023
Question

paid, installed, but it does not work

  • August 29, 2023
  • 1 reply
  • 231 views

I have paid the annual package, I installed adobe pro, but then when I open a pdf file I cannot modify it, screenshot it, etc becuase when I clic on any modification option the system reinvited to the payment option. Please, I would like to pay for a service

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1 reply

Karl Heinz  Kremer
Community Expert
Community Expert
August 30, 2023

You may need to get in touch with Adobe's customer support to resolve this issue. Only they have access to the licensing system: https://helpx.adobe.com/support.html

[ Most people you meet here are just users of Adobe's softwere, just like you, without access to Adobe's internal systems. ]