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July 31, 2023
Question

PDF合并PDF包的时候,软件容易自动关闭

  • July 31, 2023
  • 2 replies
  • 812 views

在我将多个文件合并成PDF包的时候,软件很容易闪退,希望在下次更新中能有所修复。

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2 replies

AkanchhaS8194121
Legend
July 31, 2023

Hi @31402019 

 

Thanks for sharing the video.

To investigate further, there are more details required.

  • The files you are combining seem to be a lot in numbers. Hence the file size would also be increased. Could you confirm the file size?
  • The PDF preview is also not visible here, so try this and see if it works: Acrobat>Preferences(ctrl+k)>Security (Enhanced)>disable "Protected Mode at Start-up", "Protected View" and "Enhanced Security">OK>close and reopen Acrobat. [Windows only]

It could be any one of the files is problematic, so try a bunch of files first and then add another. Did it help?

 

As suggested, ensure you have the most recent update installed for Acrobat.

https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html 

 

Thanks,

Akanchha 

 

Abambo
Community Expert
Community Expert
July 31, 2023

What is your OS and version (please give the exact version number)? What is the size of your PDF files? What is your version of Acrobat (please give the exact version number)?

ABAMBO | Hard- and Software Engineer | Photographer