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M
Marcus_01
Participant
January 22, 2018
Question

PDF a PDF

  • January 22, 2018
  • 1 reply
  • 378 views

Hi,  Using Adobe Pro i am trying to PDF an existing PDF to re-size (or in some circumstances flatten) it. When i try to do the the following dialog boxes appear...  'The document could not be printed' and then 'There were no pages selected to print'     I have done this process many times before a recent update performed on my desktop.  Can some please help as use this everyday.     Thanks

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1 reply

Luke Jennings
Luke Jennings
Inspiring
January 23, 2018

What is your OS? Is Acrobat up to date?

Try resetting your Acrobat preferences.

M
Marcus_01Author
Participant
January 25, 2018

Hi Luke,

Thanks for the email. I am running Pro XI

I can seem to find where to reset the preferences. Can you guide?

Kind regards,

Chad Zuideveld

Centre Manager

Snap St Georges Terrace

181 St Georges Terrace,

PERTH WA 6000

Telephone: (08) 9322 3181

Fax: (08) 9481 6105

Mob: 0488 132 003

Email: stgeorges@snap.com.au<mailto:stgeorges@snap.com.au>

Web: www.stgeorges.snap.com.au<http://www.stgeorges.snap.com.au/>

SNAP SEND FILE<http://www.stgeorges.snap.com.au/find-us/send-file>

**Please see the attached for your artwork proof, it is important you check the details and information carefully.

While Snap Print Design and Websites takes all care to avoid errors, we accept no responsibility for typographical errors,

spelling mistakes, or incorrect information once the artwork has been approved.

If artwork is correct please respond with confirmation and printing will commence.

Thank you for your business and choosing Snap St Georges Terrace.

Luke Jennings
Luke Jennings
Inspiring
January 25, 2018

Here is a link describing how to do it. You can copy the original preference files to a new folder, in case you decide to revert.

How to reset Preference settings in Acrobat.

Before you do that, take a look at your Acrobat preferences, try turning off Security (enhanced), uncheck Enable Enhanced Security.

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