PDF/A SHOWS blanc page

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Documents with PDF/A Standard show as Blanc.

There is max a headline shown, however the entire page is empty.

How can this be solved?

I

indy1100

Participant

Hello team, I am jumpingn late with a slightly different problem. For some unknown reasoon, the PDF opiton on my computer changed and is no longer showing the ISO 19005 that I need in my PDF docs. How can i get it back?

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MikelKlink

Participating Frequently

the PDF opiton on my computer changed and is no longer showing the ISO 19005 that I need in my PDF docs.

Which "PDF option on your computer"?

And which ISO 19005 do you need in your PDF docs?

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MikelKlink

Participating Frequently

Quite likely the PDF document is broken.

If you can share it here, please do so for an actual analysis of the issue.

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M

Mystic_practice3461Author

Participant

Good Morning, Unfortunately it's a bank doc I can't share. However it is the case with different doc's from different providers. Hence, it must be an issue with the settings I guess, but I don't know what. Any idea?

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MikelKlink

Participating Frequently

If it's the case with different doc's from different providers, isn't there one document among them that can be shared?

Or do you mean different banks by different providers? In that case those different banks may use the same software with a different template...

That being said, do you by chance use Adobe Acrobat on a Mac? There have been many reports of issues with fonts on Acrobat for Mac in the recent weeks.

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