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Participant
April 2, 2025
Question

PDF/A SHOWS blanc page

  • April 2, 2025
  • 2 replies
  • 571 views

Documents with PDF/A Standard show as Blanc.

 

There is max a headline shown, however the entire page is empty.

 

How can this be solved?

2 replies

Participant
April 3, 2025

Hello team, I am jumpingn late with a slightly different problem. For some unknown reasoon, the PDF opiton on my computer changed and is no longer showing the ISO 19005 that I need in my PDF docs. How can i get it back?

MikelKlink
Participating Frequently
April 3, 2025
quote

the PDF opiton on my computer changed and is no longer showing the ISO 19005 that I need in my PDF docs.

 

Which "PDF option on your computer"?

And which ISO 19005 do you need in your PDF docs?

MikelKlink
Participating Frequently
April 2, 2025

Quite likely the PDF document is broken.

If you can share it here, please do so for an actual analysis of the issue.

Participant
April 3, 2025

Good Morning, Unfortunately it's a bank doc I can't share. However it is the case with different doc's from different providers. Hence, it must be an issue with the settings I guess, but I don't know what. Any idea?

MikelKlink
Participating Frequently
April 3, 2025

If it's the case with different doc's from different providers, isn't there one document among them that can be shared?

Or do you mean different banks by different providers? In that case those different banks may use the same software with a different template...

That being said, do you by chance use Adobe Acrobat on a Mac? There have been many reports of issues with fonts on Acrobat for Mac in the recent weeks.