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paulp72168403
Participant
April 6, 2022
Question

PDF and AI files

  • April 6, 2022
  • 1 reply
  • 285 views

Hi, guys,

 

hope you are all well, we have an issue, when I send my business partner a PDF or AI file that I have designed in Illustrator, it opens up as a LINKED file in his layers, just wondering why this might be happening.  We send files via Wetransfer, but is it maybe because he has a different version of an illustrator to me?  I know he can just select it and click EMBED, but is there something else we can do to stop it from being a linked file when he opens it up (he doesn't place it).

 

Many thanks for your time and support

 

Kind regards

 

Paul

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1 reply

Brad @ Roaring Mouse
Community Expert
Brad @ Roaring MouseCommunity Expert
Community Expert
April 6, 2022

I suppose it's possible the wetransfer is screwing up the file association, so maybe his Illustrator is not seeing the files as what they are supposed to be?

How different are your versions? Even if he had an older version (e.g. CS6 to your CC2022) there would be a warning when opening.

How is he opening the file? ie. from inside Illustrator, or by click-opening the file from the Finder/Explorer?

If the file has been mis-associated, try have him open, say the AI file, from inside Illustrator and in the options, select AI specifically as the format instead of All Readable Formats.

 

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