PDF and Docx files

Why does this message come up when opening a pdf file?

“Starting the application that created the selected document. Please wait.”

try67Correct answer

Community Expert

While in Word, went to File / Save As / PDF

That's a Microsoft command. To use Adobe's go to the Acrobat tab in the ribbon and click on Create PDF.

Participant

This started as a word file and then saved as a pdf. This message shows up when opening the pdf file.

Thanks for your help!

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Community Expert

Sounds like the file might be corrupt. How did you convert it, exactly?

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Participant

While in Word, went to File / Save As / PDF

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Community Expert

You wrote in the title "and DOCX files"... Is this a PDF, or a different file type?

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