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Participant
March 5, 2025
Answered

PDF and Docx files

  • March 5, 2025
  • 2 replies
  • 568 views

Why does this message come up when opening a pdf file?

 

“Starting the application that created the selected document. Please wait.”

Correct answer try67

While in Word, went to File / Save As / PDF


That's a Microsoft command. To use Adobe's go to the Acrobat tab in the ribbon and click on Create PDF.

2 replies

Participant
March 5, 2025

This started as a word file and then saved as a pdf. This message shows up when opening the pdf file.

 

Thanks for your help!

try67
Community Expert
Community Expert
March 5, 2025

Sounds like the file might be corrupt. How did you convert it, exactly?

Participant
March 5, 2025

While in Word, went to File / Save As / PDF

try67
Community Expert
Community Expert
March 5, 2025

You wrote in the title "and DOCX files"... Is this a PDF, or a different file type?