PDF Crashing when playing video on Windows

I am using the latest Acrobat version (2025.001.21184 | 64bits) on my PC running Windows 11.
I added a video to a PDF (mp4 x264) and then, everytime I tried to play it in Acrobat, it crashed…

I found this ancient topic from 5 years ago :
 

As suggested in the topic, changing my Windows settings so that Acrobat is forced to use the integrated graphics instead of my Nvidia GPU (force power saving option in System > Display > Advanced graphics options), solved the issue.

Now, I am supposed to send this PDF to clients, I can't expect them to lose 2 hours of their time to look for the same solution online.

How is it possible that after all these years this bug is still not fixed??
How is it possible that having to put a video in a PDF feels like fighting against ancient alien technology?
It's 2026 and one would expect such a basic functionality to work flawlessly…

Seriously, is anyone at Adobe actually trying to improve and fix the tools or are you guys only focusing on forcing more useless AI features we don't need instead of basic functionalities?

One very frustrated user.