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Jessica324406652iop
Participant
September 21, 2023
Question

PDF disappears when I click on add text icon

  • September 21, 2023
  • 2 replies
  • 544 views

I am running Adobe Acrobat Pro 2023.003.20201. When I click on the add text icon, my pdf disappears from the screen and I either have to click on the acrobat icon on the dock or find the pdf I was working on in the finder window and double click on it. Why is the pdf disappearing from my screen and how do I get it to stop?

Also I don't really love how the tools are now on the left side instead of the top ribbon and the pages and zoom tools are now on the bottom right, the bookmarks, comments, etc are now on the right side, etc. I get it that stuff needs to be updated, maybe it's supposed to mimic Indesign now, but I hate it. I have to retrain all my muscle memory. Is there any way I can personalize any of this?

    This topic has been closed for replies.

    2 replies

    Amal.
    Amal.
    Legend
    September 21, 2023

    Hi @Jessica324406652iop 

     

    ++ Adding to the discussion, please update the application to the recent version 23.06.20320 from the help menu > check for updates and reboot the computer once.

    You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

     

    ~Amal

      Karl Heinz Kremer
      Community Expert
      Karl Heinz KremerCommunity Expert
      Community Expert
      September 21, 2023

      I've never heard of the probem you are describing, so I cannot offer any advice about how to deal with that - but maybe my second comment will take care of this as well:

       

      For the time being, you can switch back to the old user interface. Adobe says that this will remain available until all functionality is available in the new user experience. To switch back, you can go to the View menu in Acrobat and select "Disable new Acrobat". After a restart of the application, you should have your old user interface back. If that does fix the problem you are having, you may want to consider reporting a bug: http://www.adobe.com/products/wishform.html

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