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alains2685061
Participant
June 17, 2021
Question

PDF displaying fine in Acrobat but not non-Adobe apps

  • June 17, 2021
  • 2 replies
  • 557 views

We recently produced a large document in InDesign (using a Google font). It's displaying fine in Adobe Acrobat, as expected, but we discovered that some non-Adobe PDF readers (e.g. Preview on Mac) will display garbled characters in some parts of the text. Does anyone know how to diagnose and solve this problem? Many thanks in advance!

Alain

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2 replies

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
June 17, 2021

Acrobat is one of the few software that complies 100% with the specifications of the PDF format.

 

This is not the case with most other PDF viewers which are unreliable, especially Preview.

These articles are still relevant today:

- http://khkonsulting.com/2013/06/preview-app-killer-of-pdf-files/

- http://duff-johnson.com/2014/04/07/apples-preview-still-not-safe-for-work/

Acrobate du PDF, InDesigner et Photoshopographe
    try67
    Community Expert
    try67Community Expert
    Community Expert
    June 17, 2021

    - Make sure all your fonts are fully embedded, or convert the text to images.

    - Report the issue to the developers of these faulty PDF applications.

     

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