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A
amandaf88834310
Participant
July 6, 2018
Answered

PDF displaying incorrect background color

  • July 6, 2018
  • 1 reply
  • 8888 views

I am working with a client who sent over a pdf document. The document is displaying a white background in Adobe Acrobat Pro Extended, however the background color should be black. We tried it on another of our computers and it shows up correctly, but on mine it shows a white background.

Adobe Acrobat Pro Extended 9.0.0

What I see:

How it should appear:

This topic has been closed for replies.
Correct answer Adorobat

Hi Amandaf,

As per the issue description mentioned above, PDF is displaying incorrect background color when opening in Acrobat 9, is that correct?

Could you check if replace document colors is checked under Edit > Preferences > Accessibility? If it is, try unchecking it > click OK and check if that helps. (below is a screenshot)

Let us know if you need any help.

Shivam

1 reply

Adorobat
AdorobatCorrect answer
Participating Frequently
July 10, 2018

Hi Amandaf,

As per the issue description mentioned above, PDF is displaying incorrect background color when opening in Acrobat 9, is that correct?

Could you check if replace document colors is checked under Edit > Preferences > Accessibility? If it is, try unchecking it > click OK and check if that helps. (below is a screenshot)

Let us know if you need any help.

Shivam

    A
    amandaf88834310Author
    Participant
    July 10, 2018

    Hi Shivam,

    That worked! Thank you very much

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